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We are proud to serve you with dedication, passion, and excellence.

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FREQUENTLY ASKED QUESTIONS

1- Do you have an after-sales service team?

Yes, we have a team of the most skilled and highly trained technicians in the industry.

2- Do you offer a warranty? What is the warranty period?

All our products are covered by a warranty period ranging from one to two years, depending on the type of product and the agreed-upon specifications.

3- Are spare parts available?

Yes, spare parts are available for all our products.

4- Are spare parts covered by the warranty?

Yes, spare parts are covered by the warranty, provided they are installed by our specialists.

5- Do you have service centers?

Yes, we have a service center at the factory and soon in Hurghada, followed by other governorates successively.

6- Do you have certificates guaranteeing product quality?

All our products are manufactured according to European specifications for seat manufacturing and safety systems.

7- What certificates do you hold?

– ISO 9001

– Environmental Management System 14001

ITAF

– Occupational Health and Safety

8- Do you have a history of exporting?

Yes, we have a history of exporting to the African continent, the Middle East, and the European continent.

9- Do you have plans to work in the field of environmental protection?

Yes, we are fully aware of the importance of recycling to protect the environment and ensure the sustainability of the industry. Therefore, we are in the process of entering the field of environmental protection.

10- Can the seat design be customized according to the customer's request?

Yes, we offer services to customize the colors, materials used, and the interior and exterior design of the seats.